Contact
Talk to a human
Plain English: tell us what's broken and we'll fix it. No ticket portal, no chatbot loops, no "your call is important to us". Just an email to the people who built the thing.
The form
Send us a message
We're here around the clock — day or night, wherever you are in the world. Most messages get a reply within minutes, not days, and you'll never wait on office hours or a timezone to hear back from us.
Prefer email? support@benchworks.app goes to the same inbox.
If you're stuck
If the service is down
Read our uptime promise — it covers what counts as down, how we measure it, and the credit you're owed if we miss the bar. The credit is already waiting on your Uptime page when we miss; you don't need to email us to claim it.
Looking for help docs?
Most "how do I" questions are answered on the help pages. Each page is one job — open it, do the thing, close the tab. Nothing's gated behind an email.