Built for bicycle repair.

Seasonal volume, complicated repairs, customers who know what a wheel-true should cost. You need software that bills like your shop runs.

Sound familiar?

“Spring rush, then a drought. Your CRM bills you the same in November as it did in April.”
“Customer with a $5k bike wants daily updates. Customer with a $300 bike wants to be left alone. Same shop, same software.”

Seasonal shops shouldn't pay for empty months.

The day-to-day

01
Customer drops it off.
You scan / type in their phone and a description. Benchworks creates the ticket and texts them a status link automatically.
02
You work the bench.
Mark stages — diagnosed, parts ordered, ready for collection. Every change pings the customer on WhatsApp.
03
They check status whenever.
No login. No app. Their signed status link works from any phone. They stop phoning you.
04
They collect, you close it.
Repair history stays attached to their record. Next time the same kettle / phone / mower comes in, you have context.

✓Billed on engaged contacts, not total inventory of customers.
✓Different status cadence per ticket — silent for the casual ride, loud for the wedding-gift carbon bike.
✓Per-bike history so the regular tune-up customer's preferences carry over.

The trust wedge

We mined a year of public complaints about every other shop CRM out there. Here's what we built differently — because we run a shop too.

Cancel in one click. We won't fight you tooth and nail.
No retention call, no 'are you sure', no hostage support ticket. The Cancel button cancels.
No 20% WhatsApp markup. You pay Meta what Meta charges.
Most CRMs add their own per-message surcharge on top of Meta's. We pass Meta fees through at cost.
Your data is yours. Export it any time — no ransom.
CSV / JSON export of every ticket, message, and customer, from any plan including the free trial.
We bill you for customers you actually serve — not strangers who DM "hey".
A DM that never becomes a ticket is free. We only count contacts you've actually engaged with.
Bring your own AI keys. We don't markup tokens.
Plug in your Anthropic / OpenAI / Gemini key. The bill goes to you direct. Our flat platform fee stays flat.

Pricing

Bring your own AI keys (Anthropic / OpenAI / Gemini). You pay the AI bill direct — usually $5–15/month. No markup from us.

Every shop, unlimited technicians

$79/mo · BYOK

One flat price for your whole shop — every technician, every workbench. No per-seat fees, no per-location upsell.

No credit card needed. First 3 months free, then full price if it's earning its keep — in exchange for honest feedback.

Set up your shop in under five minutes. No credit card needed — first 3 months free.