locksmith bench
Built for bench-work locksmiths.
Lock cylinders, keys cut, safes opened. The drop-off-and-collect part of locksmithing — same drop-off-collect flow as every other shop using Benchworks.
The problem
Sound familiar?
“Old safe, no key. Customer wants daily updates. You're at the bench, not the phone.”
“Master-key system across a property. Multi-day job. Customer doesn't know what stage you're at.”
“Mobile callouts have their own software. Bench work is different — and yours doesn't fit either.”
Callout software dominates the locksmith market. Bench work deserves its own.
The payoff
What you'll be able to do.
- Per-job history with photos of the lock or safe — useful for security paperwork.
- Customer status link without giving away anything an attacker could use.
- Quote ranges for skilled work, not flat rates that don't reflect a 1965 Chubb.
The day-to-day
How it works.
- 00
Customer drops it off.
You scan / type in their phone and a description. Benchworks creates the ticket and texts them a status link automatically.
- 01
You work the bench.
Mark stages — diagnosed, parts ordered, ready for collection. Every change pings the customer on WhatsApp.
- 02
They check status whenever.
No login. No app. Their signed status link works from any phone. They stop phoning you.
- 03
They collect, you close it.
Repair history stays attached to their record. Next time the same kettle / phone / mower comes in, you have context.
The trust wedge
What makes Benchworks different.
We mined a year of public complaints about every other shop CRM out there. Here's what we built differently — because we run a shop too.
Cancel in one click. We won't fight you tooth and nail.
No retention call, no 'are you sure', no hostage support ticket. The Cancel button cancels.
No 20% WhatsApp markup. You pay Meta what Meta charges.
Most CRMs add their own per-message surcharge on top of Meta's. We pass Meta fees through at cost.
Your data is yours. Export it any time — no ransom.
CSV / JSON export of every ticket, message, and customer, from any plan including the free trial.
We bill you for customers you actually serve — not strangers who DM "hey".
A DM that never becomes a ticket is free. We only count contacts you've actually engaged with.
Bring your own AI keys. We don't markup tokens.
Plug in your Anthropic / OpenAI / Gemini key. The bill goes to you direct. Our flat platform fee stays flat.
Pricing
One price. No surprises.
Bring your own AI keys (Anthropic / OpenAI / Gemini). You pay the AI bill direct — usually $5–15/month. No markup from us.
Every shop, unlimited technicians
$59/mo · BYOK
Founding offer — first 100 shops
$29/mo — locked at that price for life, it never goes up. $59/mo after the first 100.
One flat price for your whole shop — every technician, every workbench. No per-seat fees, no per-location upsell.
Start a shopNo credit card needed. First 3 months free, then full price if it's earning its keep — in exchange for honest feedback.
Last step
Ready to try it?
Set up your shop in under five minutes. No credit card needed — first 3 months free.
Founding offer: first 100 shops pay $29/mo — locked for life. $59/mo after.
Start a shop